At Fissisunna, we are committed to delivering your sunglasses in a timely and reliable manner. We want to ensure you receive your order as quickly as possible, and we are happy to provide you with all the necessary information about our shipping process.
1. Shipping Methods and Delivery Times
We offer flat-rate shipping for all domestic orders within the United States. Shipping times are estimated based on the shipping method selected during checkout. Please note that the following are general estimates and may vary depending on your location and other factors.
- Standard Shipping: $4.99, with an estimated delivery time of 5-7 business days.
- Free Shipping: Available on orders over $50. Your order will be shipped via standard shipping, and delivery time is typically 5-7 business days.
2. Processing Time
Once your order is placed, it will be processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Please note that during high-volume periods (such as holidays or special promotions), processing times may be slightly longer.
3. Shipping Destinations
We currently only ship to the United States. Unfortunately, we do not offer international shipping at this time. If you are located outside of the United States, we recommend using a package forwarding service to receive your items.
4. Shipping Costs
We offer flat-rate shipping at $4.99 for all orders under $50. For orders above $50, we provide free shipping. Please note that the shipping cost will be calculated at checkout and will depend on your order total and shipping address.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
If you have any issues with tracking your order or have not received your tracking information, please contact us at service@fissisunna.com, and we will be happy to assist you.
6. Lost or Stolen Packages
Fissisunna is not responsible for lost or stolen packages once they have been shipped. However, we will work with you to resolve any issues and assist in filing a claim with the shipping carrier if necessary. We recommend that you track your shipment and ensure it is delivered to a secure location.
7. Address Errors
Please double-check your shipping address before completing your order. Fissisunna is not responsible for delays or non-delivery due to incorrect addresses. If you realize you’ve made an error in your shipping address, please contact us immediately at service@fissisunna.com, and we will try to make adjustments before the package is shipped.
8. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. We can only ship to physical addresses within the United States.
9. Shipping and Handling Fees
Fissisunna reserves the right to charge additional shipping fees for special shipping methods, expedited shipping, or if an order is returned due to an undeliverable address or refusal by the recipient.
10. International Shipping
At this time, we do not offer international shipping. We plan to expand our shipping options in the future and will notify our customers if international shipping becomes available.
11. Contact Information
For any questions regarding shipping, please feel free to reach out to us:
- Email: service@fissisunna.com
Thank you for choosing Fissisunna! We appreciate your business and look forward to delivering your stylish new sunglasses directly to you.